TECHNOLOGY
Build Profitable Relationships with our Salesforce Solutions
Improve your CRM with effective Salesforce Solutions. We design the cloud-based service to optimally handle all customer data, accounts, and operations.
Your Trusted Salesforce Crest Alliance for Growth
As a Salesforce Crest Partner, we deliver trusted solutions that align with strategic goals and operational priorities. Our certified professionals design, implement, and support Salesforce solutions that strengthen collaboration, improve productivity, and build lasting customer relationships. Through consistent quality and proven methodologies, we help enterprises integrate technology with business vision, ensuring measurable results across every process and department.
Client Impact
Seamless Transition to Google Cloud Platform for A Multinational Automobile Manufacturer
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Reduced Manual Workload with Salesforce Service Cloud and MuleSoft Automation
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Revolutionizing Quote to Cash & CPQ: InfoServices' Salesforce Managed Services
Read Full StoryService delivery blueprint
1. Consulting
Struggling with low sales, poor CRM, or insufficient customer data management? You can count on our proficient consultants to tackle your unique CRM hurdles. The vetted professionals are well-equipped to understand your unique problems and offer personalised assistance to overcome them.We train your staff with the necessary skills to unleash the full potential of Salesforce.Requirement assessment,Process documentation,Strategic partnership
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
2. Configuration
Experience the maximum benefits of Salesforce without spending your time and resources. Our specialists manage, operate, and execute your daily Salesforce administrative tasks. We leverage the platform's built-in features to overcome your business obstacles and optimise your CRM.Configure Salesforce functionalities and data,User administration,Access management,Profile & Permissions setup,Custom object & page layout configuration
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
3. Implementation
Establish robust Salesforce services in your business and CRM ecosystem. Our team collaborates closely with you throughout the Software Development Lifecycle to ensure an error-free implementation. We understand your specific enterprise preferences and adopt the development method—Agile or Waterfall—that best suits it.Multi-delivery model for full lifecycle implementation,Sales Cloud, Service Cloud, Marketing Cloud, Lightning, Salesforce Classic to Lightning Migration & Chatter.Lift & shift applications into Salesforce,Testing, UAT, and support,User training
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
4. Integration
Take your Salesforce system to the next level. We offer a progressive migration of your system to Salesforce Lightning, an innovative UI to enhance customer experience. With close attention, we ensure zero data loss and latency throughout the process. Embrace the upgraded productivity of Salesforce Lightning.Outline objectives for the transition,Requirement assessment,Optimization of existing visual force pages to Lightning components,Modification of existing customization,Migration to Lightning application
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
5. Lightning Migration
Take your Salesforce system to the next level. We offer a progressive migration of your system to Salesforce Lightning, an innovative UI to enhance customer experience. With close attention, we ensure zero data loss and latency throughout the process. Embrace the upgraded productivity of Salesforce Lightning.Outline objectives for the transition,Requirement assessment,Optimization of existing visual force pages to Lightning components,Modification of existing customization,Migration to Lightning application
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
6. Data migration
Data is the backbone of your enterprise functions and analytics. Our proficient data specialists manage your extensive data ecosystem—from extraction to reporting. Chart your data journey and unlock new, actionable insights by consolidating your data sources.Data extraction and cleansing,Data migration from legacy applications,Data journey mapping,Reporting
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
7. Configure Price Quote (CPQ)
Streamline your product delivery and fulfilment process. Leveraging the Salesforce Quote-To-Cash (CPQ) service, we enable your enterprise to generate sales quotes, contracts, and invoices all within the Salesforce platform. Maintain precision and simplicity throughout your configuration process with our intricate services.Configuration of business rules,Setting Quote templates, SLAs, and order forms,Customization of templates aligning with brand guidelines,Secure integration of Salesforce CPQ with your finance system
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
8. Application Development
Go beyond the standard CRM functionality. With customised Salesforce application development, we enhances your sales, marketing, and customer service procedures. Choose between an AppExchange app to generates revenue or create an exclusive app to integrate your software product seamlessly with Salesforce. Our industry specialists assess your project requirements and manage the complete operational procedure with accuracy.Accurate requirement assessment Efficient project management Risk management practices Technical compatibility for AppExchange DevOps-based development
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
9. Application Maintenance Support
Optimize your Salesforce system performance with professional guidance. We extend effective support to enhance your Salesforce experience and application maintenance. Our end-to-end assessment and quick support ensures a stable, evolving CRM platform in your enterprise. Get actionable insights to manage and monitor your business metrics.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
10. Testing
Maintain a frictionless, error-free operating system. We offer continuous, in-depth testing to ensure your application's stability. With our proprietary testing tools, frameworks, and skilled test engineers, we facilitate a reliable smooth business ecosystem.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
11. Salesforce Analytics (Einstein)
Gain real-time, actionable insights on customer activity and preferences. Integrating Einstein's embedded AI analytics system, we help you make informed business decisions. Optimize customer experience and relations with deep insights into interactions and operational performances. We enable a data-driven improvement in your marketing and CRM processes.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
12. Salesforce DevOps
Accelerate your development cycle with a high-functioning Salesforce DevOps system. From deployment support to process automation, we cover it all. Our team of Salesforce DevOps and CI/CD experts build a customised DevOps environment to support your on-demand releases and manage change. In partnership with industry-leading DevOps and CI/CD tools like COpado and AutoRABIT, we offer end-to-end solutions and productive consulting tailored to your requirements.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
Tailored Solutions
Media platforms engineered for engagement
Accelerate audience growth and content performance with cloud-native media operations and data-informed monetization.
- Audience intelligence and content optimization with AI-powered insights.
- Cloud media pipelines for ingest, processing, and distribution at scale.
- Ad-tech and mar-tech integration with privacy-aware measurement.
- Resilient platform operations for high-traffic live and VOD experiences.
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