TECHNOLOGY
End-to-End AI & Machine Learning Services for Scalable Transformation
Legacy Servicenow technology content migrated for CMS editing.
ServiceNow Partnership Excellence
Info Services is now a ServiceNow Partner for the Consulting & Implementation Program. Our certified ServiceNow professionals bring deep expertise in platform implementation, workflow automation, and digital transformation. We combine technical excellence with industry best practices to deliver solutions that drive measurable business outcomes and accelerate your journey to becoming a digital enterprise while addressing security gaps that typically emerge as cloud environments mature.
Client Impact
Reduced Manual Workload with Salesforce Service Cloud and MuleSoft Automation
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Service delivery blueprint
Automate processes across your enterprise
Transform your organization with intelligent workflow automation that spans IT Workflows (ITSM, ITOM, ITAM, SecOps, GRC), Employee Workflows (HRSD, Workplace Services), Customer Workflows (CSM, FSM), Creator Workflows (App Engine, Integration Hub), and comprehensive Platform Features that connect your entire business ecosystem.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
Chart your path to digital transformation.
Accelerate your ServiceNow success with our strategic guidance that includes understanding your business goals and challenges, developing a tailored ServiceNow roadmap for phased implementation and maximum ROI, and comprehensive process assessment and re-engineering to optimize your workflows for digital excellence.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
End-to-end ServiceNow implementation excellence
Deliver rapid value with our proven implementation approach, featuring the end-to-end implementation of ServiceNow applications (ITSM, HRSD, CSM, etc.), an agile methodology for faster time-to-value and flexibility, and comprehensive data migration and system configuration to ensure a seamless transition to the Now Platform.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
Tailor ServiceNow to your unique needs
Maximize platform value by tailoring ServiceNow to your unique processes, leveraging best practices, building custom applications on the Now Platform (Creator Workflows) to fill functional gaps, and developing robust integrations with your existing enterprise systems for unified operations.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
Ensure successful adoption and engagement
Drive user adoption with customized training programs for end-users and administrators, and comprehensive change management strategies to ensure successful adoption and user engagement, maximizing your ServiceNow investment through effective knowledge transfer and organizational readiness.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
Continuous improvement for peak performance
Maintain optimal performance by reviewing your existing ServiceNow instance for performance improvements and identifying opportunities for further automation and feature adoption. This ensures that your platform evolves in tandem with your business needs, delivering sustained value over time.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
Ongoing excellence and peace of mind
Ensure continuous success with ongoing platform administration, maintenance, and health checks, as well as proactive monitoring and issue resolution, and comprehensive version upgrades and enhancements to keep your ServiceNow environment running at peak performance.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
Tailored Solutions
Media platforms engineered for engagement
Accelerate audience growth and content performance with cloud-native media operations and data-informed monetization.
- Audience intelligence and content optimization with AI-powered insights.
- Cloud media pipelines for ingest, processing, and distribution at scale.
- Ad-tech and mar-tech integration with privacy-aware measurement.
- Resilient platform operations for high-traffic live and VOD experiences.
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