INFO SERVICES
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Transform Your Business Operations with Intelligent Workflow AutomationserviceNow

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ServiceNow Partnership Excellence

ServiceNow Partner

Info Services is now a ServiceNow Partner for the Consulting & Implementation Program. Our certified ServiceNow professionals bring deep expertise in platform implementation, workflow automation, and digital transformation. We combine technical excellence with industry best practices to deliver solutions that drive measurable business outcomes and accelerate your journey to becoming a digital enterprise. security gaps that typically emerge as cloud environments mature.

Expert ServiceNow Services Tailored to Your Needs

We don't just implement software; we partner with you to achieve lasting business outcomes. Our comprehensive ServiceNow services include:

Workflow Automation

Workflow Automation

Transform your organization with intelligent workflow automation that spans IT Workflows (ITSM, ITOM, ITAM, SecOps, GRC), Employee Workflows (HRSD, Workplace Services), Customer Workflows (CSM, FSM), Creator Workflows (App Engine, Integration Hub), and comprehensive Platform Features that connect your entire business ecosystem.

Strategic Advisory & Roadmap

Strategic Advisory & Roadmap

Accelerate your ServiceNow success with our strategic guidance that includes understanding your business goals and challenges, developing a tailored ServiceNow roadmap for phased implementation and maximum ROI, and comprehensive process assessment and re-engineering to optimize your workflows for digital excellence.

Implementation & Deployment

Implementation & Deployment

Deliver rapid value with our proven implementation approach, featuring the end-to-end implementation of ServiceNow applications (ITSM, HRSD, CSM, etc.), an agile methodology for faster time-to-value and flexibility, and comprehensive data migration and system configuration to ensure a seamless transition to the Now Platform.

Customization & Application Development

Customization & Application Development

Maximize platform value by tailoring ServiceNow to your unique processes, leveraging best practices, building custom applications on the Now Platform (Creator Workflows) to fill functional gaps, and developing robust integrations with your existing enterprise systems for unified operations.

Training & Change Management

Training & Change Management

Drive user adoption with customized training programs for end-users and administrators, and comprehensive change management strategies to ensure successful adoption and user engagement, maximizing your ServiceNow investment through effective knowledge transfer and organizational readiness.

Platform Optimization & Health Checks

Platform Optimization & Health Checks

Maintain optimal performance by reviewing your existing ServiceNow instance for performance improvements and identifying opportunities for further automation and feature adoption. This ensures that your platform evolves in tandem with your business needs, delivering sustained value over time.

Managed Services & Support

Managed Services & Support

Ensure continuous success with ongoing platform administration, maintenance, and health checks, as well as proactive monitoring and issue resolution, and comprehensive version upgrades and enhancements to keep your ServiceNow environment running at peak performance.

Frequently Asked Questions

What makes ServiceNow different from other workflow automation platforms?

ServiceNow provides a unified platform that connects IT, HR, Customer Service, and business operations with intelligent workflows, AI-powered automation, and comprehensive integration capabilities, eliminating silos and driving enterprise-wide digital transformation.

How long does a typical ServiceNow implementation take?

Implementation timelines vary based on scope and complexity. Still, our agile methodology typically delivers initial value within 8-12 weeks for core modules, with full enterprise implementations completed in 4-8 months, depending on organizational requirements.

Can ServiceNow integrate with our existing enterprise systems?

Yes, ServiceNow offers robust integration capabilities through REST/SOAP APIs, Integration Hub, and pre-built connectors that seamlessly integrate with ERP, CRM, HRMS, and other enterprise applications for unified operations.

What kind of return on investment (ROI) can we expect from ServiceNow?

Organizations typically experience a 20-40% improvement in process efficiency, a 30-50% reduction in manual tasks, and significant cost savings through automation, with full return on investment (ROI) generally achieved within 12-18 months of implementation.

Do you provide ongoing support after implementation?

Yes, we offer comprehensive managed services including platform administration, proactive monitoring, performance optimization, version upgrades, and continuous enhancement support to ensure long-term success.

How do you ensure successful user adoption?

We implement comprehensive change management strategies, including customized training programs, user engagement initiatives, phased rollouts, and ongoing support to ensure high adoption rates and user satisfaction.
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Ready to Transform Your Business with ServiceNow?

Contact our ServiceNow experts today to schedule a consultation and discover how our tailored solutions can automate your workflows, improve productivity, and accelerate your digital transformation journey.

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