Automotive
Driving Customer Service Excellence with Salesforce Service Cloud Driving Customer Service Excellence with Salesforce Service Cloud
Salesforce Service Cloud unified customer support, case routing, SLA management, and service channels.
SUCCESS STORIES
Outcomes that Matter
Explore real-world client engagements delivered across AI, cloud, data, and enterprise modernization programs.
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Health Care
Reduced Manual Workload with Salesforce Service Cloud and MuleSoft Automation
Salesforce Service Cloud and MuleSoft automation reduced manual workload across service operations.
Health Care
Revolutionizing Quote to Cash & CPQ: InfoServices' Salesforce Managed Services
Our client, a leading health insurance provider, offers comprehensive health, vision, life insurance, and worker compensation services. With a legacy spanning over 75 years in Colorado, they offer quality health plans, connecting members to
Health care
Empowering Retail Excellence: InfoServices' Salesforce Managed Commerce Cloud Solutions
Our client, a leading health insurance provider, offers comprehensive health, vision, life insurance, and worker compensation services. With a legacy spanning over 75 years in Colorado, they offer quality health plans, connecting members to
Health Care
Unlocking Convenience: InfoServices' Salesforce Managed SFRA Solution
Revolutionizing Consumer Health Product Subscriptions with Smart Order Refill
Automotive
Salesforce Managed Services for Enhanced User Experience in Automotive Infotainment | InfoServices
Our client, a leading American automotive giant, boasts a rich legacy in designing, manufacturing, and selling a diverse range of vehicles and automotive parts. With a focus on innovation and customer satisfaction, they offer iconic brands
Retail
Enhancing Customer Data Platform with Salesforce Managed Services for A Premier Flooring Retailer | InfoServices
Unveiling a paradigm shift at KCF to revolutionize operations and drive unparalleled efficiency by leveraging innovative technology. Through strategic collaboration, KCF has emerged as a leader in its industry, creating tangible results and redefining standard
Manufacturing
Streamlining Telco Leader's Lead-to-Order Process with Salesforce Managed Services | InfoServices
Our client, a leading telecommunications company, offers America one of the largest 5G networks. Providing wireless communication services, our client serves postpaid, prepaid, and wholesale customers. This Telco company, headquartered in W
Healthcare
Creating an advanced customer care experience by modernizing capabilities
How AI and Salesforce improved customer care through automation, intelligent routing, and 24/7 support.
Automotive & Manufacturing
SMS Digital Engagement
How Salesforce Digital Engagement unified customer communications across more than 900 SMS channels.
Automotive
Modernizing Service Operations and Driving Customer Excellence for Dana
How Salesforce Service Cloud, AWS, and Flosum improved case management and service operations.
Healthcare
Implementing Devops Automation Excellence
How Salesforce DevOps automation delivered 3X faster releases and reduced merge conflicts below 5%.