Enhancing Customer Data Platform with Salesforce Managed Services for A Premier Flooring Retailer | InfoServices
Unveiling a paradigm shift at KCF to revolutionize operations and drive unparalleled efficiency by leveraging innovative technology. Through strategic collaboration, KCF has emerged as a leader in its industry, creating tangible results and redefining standard
Executive Summary
Our client, an American flooring retailer since 1993, specializes in various types of flooring like hardwood, laminate, vinyl, tile, bamboo, and cork, along with tools and accessories. With over 400 stores across 47 states, we strive to make finding the perfect floor for your home easy and personalized. They sell through stores, online, and catalogs.
Client: Our client, an American flooring retailer since 1993, specializes in various types of flooring like hardwood, laminate, vinyl, tile, bamboo, and cork, along with tools and accessor
Rebranding a premier flooring retailer in North America demanded synchronized sales and marketing efforts, necessitating the consolidation of customer data from various sources. The absence of centralized data led to inefficiencies in tracking leads, limited visibility on sales metrics, and disjointed customer information across siloed systems.
Rebranding a premier flooring retailer in North America demanded synchronized sales and marketing efforts, necessitating the consolidation of customer data from various sources. The absence of centralized data led to inefficiencies in tracking leads, limited visibility on sales metrics, and disjointed customer information across siloed systems.
Rebranding a premier flooring retailer in North America demanded synchronized sales and marketing efforts, necessitating the consolidation of customer data from various sources. The absence of centralized data led to inefficiencies in tracking leads, limited visibility on sales metrics, and disjointed customer information across siloed systems.


