Salesforce Solutions, Delivered Professionally. Build Profitable Customer Relationships

Improve your CRM with effective Salesforce Solutions. We design the cloud-based service to optimally handle all customer data, accounts, and operations.

AWS Solutions - Info services
Background Image

Case Study

Enhancing Customer Data Platform with Salesforce Managed Services for A Premier Flooring Retailer

Enhancing Customer Data Platform with Salesforce Managed Services for A Premier Flooring Retailer

Aligning Sales and Marketing Strategies for an American Flooring Retailer’s Success

Background Image

Case Study

Streamlining Telco Leader's Lead-to-Order Process with Salesforce Managed Services

Streamlining Telco Leader's Lead-to-Order Process with Salesforce Managed Services

Enhancing Efficiency and Customer Experience through Agile Solutions

Background Image

Case Study

Salesforce Managed Services for Enhanced User Experience in Automotive Infotainment

Salesforce Managed Services for Enhanced User Experience in Automotive Infotainment

Empowering a Major Auto Manufacturer with Next-Gen Solutions

Background Image

Case Study

Empowering Retail Excellence: InfoServices' Salesforce Managed Commerce Cloud Solutions

Empowering Retail Excellence: InfoServices' Salesforce Managed Commerce Cloud Solutions

Elevating Retail, Sports, and Apparel Brands with Tailored Commerce Cloud Solutions

Background Image

Case Study

Revolutionizing Quote to Cash & CPQ: InfoServices' Salesforce Managed Services

Revolutionizing Quote to Cash & CPQ: InfoServices' Salesforce Managed Services

Elevating Retail, Sports, and Apparel Brands with Tailored Commerce Cloud Solutions

Background Image

Case Study

Unlocking Convenience: InfoServices' Salesforce Managed SFRA Solution for Consumer Health Products

Unlocking Convenience: InfoServices' Salesforce Managed SFRA Solution for Consumer Health Products

Revolutionizing Consumer Health Product Subscriptions with Smart Order Refill

       

What we offer?

Consulting

Struggling with low sales, poor CRM, or insufficient customer data management? You can count on our proficient consultants to tackle your unique CRM hurdles. The vetted professionals are well-equipped to understand your unique problems and offer personalised assistance to overcome them. We train your staff with the necessary skills to unleash the full potential of Salesforce.

  • Requirement assessment
  • Process documentation
  • Strategic partnership

Configuration

Experience the maximum benefits of Salesforce without spending your time and resources. Our specialists manage, operate, and execute your daily Salesforce administrative tasks. We leverage the platform’s built-in features to overcome your business obstacles and optimise your CRM.

  • Configure Salesforce functionalities and data
  • User administration
  • Access management
  • Profile & Permissions setup
  • Custom object & page layout configuration

Implementation

Establish robust Salesforce services in your business and CRM ecosystem. Our team collaborates closely with you throughout the Software Development Lifecycle to ensure an error-free implementation. We understand your specific enterprise preferences and adopt the development method—Agile or Waterfall—that best suits it.

  • Multi-delivery model for full lifecycle implementation
  • Sales Cloud, Service Cloud, Marketing Cloud, Lightning, Salesforce Classic to Lightning Migration & Chatter.
  • Lift & shift applications into Salesforce
  • Testing, UAT, and support
  • User training

Lightning Migration

Take your Salesforce system to the next level. We offer a progressive migration of your system to Salesforce Lightning, an innovative UI to enhance customer experience. With close attention, we ensure zero data loss and latency throughout the process. Embrace the upgraded productivity of Salesforce Lightning.

  • Outline objectives for the transition
  • Requirement assessment
  • Optimization of existing visual force pages to Lightning components
  • Modification of existing customization
  • Migration to Lightning application

Data migration

Data is the backbone of your enterprise functions and analytics. Our proficient data specialists manage your extensive data ecosystem—from extraction to reporting. Chart your data journey and unlock new, actionable insights by consolidating your data sources.

  • Data extraction and cleansing
  • Data migration from legacy applications
  • Data journey mapping
  • Reporting

Lightning Migration

Take your Salesforce system to the next level. We offer a progressive migration of your system to Salesforce Lightning, an innovative UI to enhance customer experience. With close attention, we ensure zero data loss and latency throughout the process. Embrace the upgraded productivity of Salesforce Lightning.

  • Outline objectives for the transition
  • Requirement assessment
  • Optimization of existing visual force pages to Lightning components
  • Modification of existing customization
  • Migration to Lightning application

Configure Price Quote (CPQ)

Streamline your product delivery and fulfilment process. Leveraging the Salesforce Quote-To-Cash (CPQ) service, we enable your enterprise to generate sales quotes, contracts, and invoices all within the Salesforce platform. Maintain precision and simplicity throughout your configuration process with our intricate services.

  • Configuration of business rules
  • Setting Quote templates, SLAs, and order forms
  • Customization of templates aligning with brand guidelines
  • Secure integration of Salesforce CPQ with your finance system

Application Development

Go beyond the standard CRM functionality. With customised Salesforce application development, we enhances your sales, marketing, and customer service procedures. Choose between an AppExchange app to generates revenue or create an exclusive app to integrate your software product seamlessly with Salesforce. Our industry specialists assess your project requirements and manage the complete operational procedure with accuracy.

  • Accurate requirement assessment
  • Efficient project management
  • Risk management practices
  • Technical compatibility for AppExchange
  • DevOps-based development

Application Maintenance Support

Optimize your Salesforce system performance with professional guidance. We extend effective support to enhance your Salesforce experience and application maintenance. Our end-to-end assessment and quick support ensures a stable, evolving CRM platform in your enterprise. Get actionable insights to manage and monitor your business metrics.

  • Need-based support models
  • Tier 2 and 3 support
  • Release management and DevOps
  • Metrics to monitor performance

Testing

Maintain a frictionless, error-free operating system. We offer continuous, in-depth testing to ensure your application’s stability. With our proprietary testing tools, frameworks, and skilled test engineers, we facilitate a reliable smooth business ecosystem.

  • Test Cloud
  • Test Automation using frameworks and tools
  • DevOps-based testing
  • Regression/Performance testing

Salesforce Analytics (Einstein)

Gain real-time, actionable insights on customer activity and preferences. Integrating Einstein’s embedded AI analytics system, we help you make informed business decisions. Optimize customer experience and relations with deep insights into interactions and operational performances. We enable a data-driven improvement in your marketing and CRM processes.

  • Readily usable data
  • Multitenent and automated Machine Learning model
  • Model management and monitoring tools
  • Streamlined sales and marketing

Salesforce DevOps

Accelerate your development cycle with a high-functioning Salesforce DevOps system. From deployment support to process automation, we cover it all. Our team of Salesforce DevOps and CI/CD experts build a customised DevOps environment to support your on-demand releases and manage change. In partnership with industry-leading DevOps and CI/CD tools like COpado and AutoRABIT, we offer end-to-end solutions and productive consulting tailored to your requirements.

Technology Expertise

  • Service Cloud
  • Sales Cloud
  • Commerce Cloud
  • Marketing Cloud
  • Community Cloud
  • Salesforce CPQ
  • Salesforce Einstein
  • Salesforce Lightning
  • Pardot

Why Choose Info Services for Salesforce?

Profound Expertise
Profound Expertise
Profound Expertise
Unleash the true power of Salesforce with expert implementation. Our team has extensive experience implementing Salesforce solutions for various industries and businesses.
Certified Professionals
Certified Professionals
Certified Professionals
Leverage the entire Salesforce features suite. With in-depth knowledge and expertise in the Salesforce platform, our specialists help you discover the platform’s latest functionalities.
Custom Solutions
Custom Solutions
Custom Solutions
Align Salesforce solutions with your business needs. We listen, understand, and assess your requirements to tailor the Salesforce solutions to them.
Ongoing Support
Ongoing Support
Ongoing Support
Streamline your business operations. Our team integrates Salesforce with your existing systems to foster a centralized solution that uplifts your business operations.
Smooth Integration
Smooth Integration
Smooth Integration
We innovate and evolve continuously. Witness the power of up-to-date solutions and the latest technology trends in Salesforce. Our cutting-edge services give you an edge over the competition.
Implementation Of New Technologies
Implementation Of New Technologies
Implementation Of New Technologies
We offer consistent support. Our team of dedicated experts offers ongoing guidance and maintenance services to optimize your Salesforce solutions. We take care of your CRM to help you focus on growing your business.

Transform Your Data into Actionable Insights

Explore Our Data Engineering & Analytics Solutions