Configuration

Experience the maximum benefits of Salesforce without spending your time and resources. Our specialists manage, operate, and execute your daily Salesforce administrative tasks. We leverage the platform’s built-in features to overcome your business obstacles and optimise your CRM.

• Configure Salesforce functionalities and data
• User administration
• Access management
• Profile & Permissions setup
• Custom object & page layout configuration

Implementation

Establish robust Salesforce services in your business and CRM ecosystem. Our team collaborates closely with you throughout the Software Development Lifecycle to ensure an error-free implementation. We understand your specific enterprise preferences and adopt the development method—Agile or Waterfall—that best suits it.

• Multi-delivery model for full lifecycle implementation
• Sales Cloud, Service Cloud, Marketing Cloud, Lightning, Salesforce Classic to Lightning Migration & Chatter.
• Lift & shift applications into Salesforce
• Testing, UAT, and support
• User training

Lightning Migration

Take your Salesforce system to the next level. We offer a progressive migration of your system to Salesforce Lightning, an innovative UI to enhance customer experience. With close attention, we ensure zero data loss and latency throughout the process. Embrace the upgraded productivity of Salesforce Lightning.

• Outline objectives for the transition
• Requirement assessment
• Optimization of existing visual force pages to Lightning components
• Modification of existing customization
• Migration to Lightning application

Data migration

Data is the backbone of your enterprise functions and analytics. Our proficient data specialists manage your extensive data ecosystem—from extraction to reporting. Chart your data journey and unlock new, actionable insights by consolidating your data sources.

• Data extraction and cleansing
• Data migration from legacy applications
• Data journey mapping
• Reporting

Lightning Migration

Take your Salesforce system to the next level. We offer a progressive migration of your system to Salesforce Lightning, an innovative UI to enhance customer experience. With close attention, we ensure zero data loss and latency throughout the process. Embrace the upgraded productivity of Salesforce Lightning.

• Outline objectives for the transition
• Requirement assessment
• Optimization of existing visual force pages to Lightning components
• Modification of existing customization
• Migration to Lightning application

Configure Price Quote (CPQ)

Streamline your product delivery and fulfilment process. Leveraging the Salesforce Quote-To-Cash (CPQ) service, we enable your enterprise to generate sales quotes, contracts, and invoices all within the Salesforce platform. Maintain precision and simplicity throughout your configuration process with our intricate services.

• Configuration of business rules
• Setting Quote templates, SLAs, and order forms
• Customization of templates aligning with brand guidelines
• Secure integration of Salesforce CPQ with your finance system

Application Development

Go beyond the standard CRM functionality. With customised Salesforce application development, we enhances your sales, marketing, and customer service procedures. Choose between an AppExchange app to generates revenue or create an exclusive app to integrate your software product seamlessly with Salesforce. Our industry specialists assess your project requirements and manage the complete operational procedure with accuracy.

• Accurate requirement assessment
• Efficient project management
• Risk management practices
• Technical compatibility for AppExchange
• DevOps-based development

Application Maintenance Support

Optimize your Salesforce system performance with professional guidance. We extend effective support to enhance your Salesforce experience and application maintenance. Our end-to-end assessment and quick support ensures a stable, evolving CRM platform in your enterprise. Get actionable insights to manage and monitor your business metrics.

• Need-based support models
• Tier 2 and 3 support
• Release management and DevOps
• Metrics to monitor performance

Testing

Maintain a frictionless, error-free operating system. We offer continuous, in-depth testing to ensure your application’s stability. With our proprietary testing tools, frameworks, and skilled test engineers, we facilitate a reliable smooth business ecosystem.

• Test Cloud
• Test Automation using frameworks and tools
• DevOps-based testing
• Regression/Performance testing

Salesforce Analytics (Einstein)

Gain real-time, actionable insights on customer activity and preferences. Integrating Einstein’s embedded AI analytics system, we help you make informed business decisions. Optimize customer experience and relations with deep insights into interactions and operational performances. We enable a data-driven improvement in your marketing and CRM processes.

• Readily usable data
• Multitenent and automated Machine Learning model
• Model management and monitoring tools
• Streamlined sales and marketing

Salesforce DevOps

Accelerate your development cycle with a high-functioning Salesforce DevOps system. From deployment support to process automation, we cover it all. Our team of Salesforce DevOps and CI/CD experts build a customised DevOps environment to support your on-demand releases and manage change. In partnership with industry-leading DevOps and CI/CD tools like COpado and AutoRABIT, we offer end-to-end solutions and productive consulting tailored to your requirements.