Customs officials are generally reasonable people and most guests pass through entrance customs without difficulty if they observe the regulations specified below. Exit customs can occasionally be a problem. Be sure to read CUSTOMS REGULATIONS. The customs official's job is difficult because rules are vague, contradictory, absurd, and changing, so that each official has considerable latitude to interpret the code. Politeness, patience and understanding go a long way. Arrogance and rudeness get you nowhere. Enlist their help in solving any problems.

These custom offices are for freight leaving through the Sea Port, Petrolesport (timber), or the freight ports of the Severo-Zapadnogo River Shipping company (Vasileostrovskiy and Nevskiy freight ports). Cargo ships arriving from abroad clear customs at the "Tsentralnyy Customs Post" below.

Most small air freight shipments will be stored at the Customs Warehouse on Pulkovo-2. Larger shipments usually go to a bonded private customs warehouses.

These custom offices are for freight leaving through the Sea Port, Petrolesport (timber), or the freight ports of the Severo-Zapadnoe River Shipping company (Vasileostrovskiy and Nevskiy freight ports). Cargo ships arriving from abroad clear customs at the Tsentralnyy Customs Post below.